Yidun Electric Co., Ltd. is an intelligent technology enterprise that produces and sells a series of intelligent products such as control and protection switch, intelligent double power supply, intelligent digital display instrument series, surge protector, small circuit breaker, molded case circuit breaker, leakage molded case circuit breaker, electronic molded case circuit breaker, intelligent frame short circuit, load isolation switch, self-repeating over-undervoltage protector. The company's products have passed the national mandatory CCC certification.

The company has laid a solid foundation for the healthy development and image establishment of the enterprise. At the same time, the company has won the recognition of our customers with excellent product quality and perfect after-sales service, and has formed a complete and efficient marketing network system with clear objectives, detailed plans, and adequate preparation. Our unswerving insistence on technical and management innovation has enabled Yidun to embark on the road of leapfrog development.

We are tireless, obsessed with the research and development of technical products, committed to leading the new market trend, we regard quality as life, service as blood, and reputation is our unswerving pursuit.

In order to truly realize the purpose of "serving users, being responsible for users and satisfying users", we make the following promises to users regarding product quality and service.

1, our company guarantees that the production process will be carried out in strict accordance with the ISO9001 quality assurance system, whether in product design, manufacturing, product inspection process will be in close contact with users and owners, feedback related information, and welcome users and owners to visit our company at any time to guide.

2, for key projects supporting the equipment and products, to ensure delivery according to the contract requirements, the need for technical services, will send professional technical service personnel to participate in the unpacking and acceptance and guidance for installation, commissioning work, until the normal operation of the equipment.

3, to ensure that the user to provide excellent pre-sales, sales and after-sales service, pre-sales to the user a comprehensive introduction to the performance of the product and the use of the method, and provide relevant information. Obliged to invite the demand side to participate in the technical design review of the supply side when necessary.

4, according to user demand for the demand side to hold business training on equipment installation, commissioning, use, maintenance technology. Quality tracking of key users, user visits, timely according to user needs, and constantly improve product performance, improve product quality.

5, the equipment (products) for twelve months of operation for the warranty period, the quality problems arising during the warranty period is our responsibility, and the implementation of the product "three packages" (repair, replacement, return).

6, more than the "three guarantees" period of the product, to ensure that the provision of repair parts and according to user demand to do a good job of maintenance services. For the product accessories and wearing parts to factory price concessions to provide.

7, after receiving information on quality problems reflected by the user, within 2 hours to make a reply or send service personnel, as soon as possible to the scene, so that users are not satisfied, the service does not stop.